bmw5 is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights under Philippine law.
bmw5 processes all personal data in full compliance with the Republic Act No. 10173 — the Philippine Data Privacy Act of 2012 — and its implementing rules and regulations.
Your personal information is stored on secured, access-controlled servers. bmw5 employs technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
As a data subject under Philippine law, you have the right to access, correct, erase, object to, and port your personal data held by bmw5. Exercise these rights by contacting our Data Protection Officer.
bmw5 does not sell, rent, or trade your personal data to third parties for marketing purposes. Data sharing is strictly limited to regulatory requirements and essential service providers.
As a PAGCOR-licensed operator, bmw5 is required to share certain player data with PAGCOR and relevant Philippine law enforcement authorities when legally mandated.
bmw5 uses cookies and analytics tools to improve your experience on the Platform. You can manage cookie preferences through your browser settings at any time.
NOTICE: This Privacy Policy ("Policy") describes how bmw5 ("bmw5," "we," "us," "our"), the operator of https://bmw5.one, collects, uses, stores, and discloses personal information about users ("you," "your," "Player") of the bmw5 Platform. By registering an Account or using the bmw5 Platform, you consent to the practices described in this Policy. If you do not agree with this Policy, please do not use the bmw5 Platform.
bmw5 is the data controller responsible for the personal information collected through the bmw5 Platform at https://bmw5.one. bmw5 is a PAGCOR-regulated online casino and sports betting operator serving Filipino players across the Philippines, including players in Metro Manila, Cebu, Davao, Quezon City, Makati, and across Luzon, Visayas, and Mindanao.
For all data protection enquiries, requests, and complaints, please contact our Data Protection Officer (DPO) at: [email protected]
bmw5 is registered with the National Privacy Commission (NPC) of the Philippines in accordance with RA 10173 and its implementing rules and regulations.
bmw5 collects personal data that you provide directly, data collected automatically when you use the Platform, and data received from third parties. The categories of personal data we collect include:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality | Registration form, KYC submission |
| Contact Data | Philippine mobile number, email address, residential address | Registration form, account updates |
| Government ID Data | ID type, ID number, ID image, selfie for liveness check | KYC verification process |
| Financial Data | GCash number, bank account details (name, account number), transaction history | Payment processing, withdrawal requests |
| Technical Data | IP address, device type, operating system, browser type, session timestamps | Automatic collection on Platform access |
| Usage Data | Games played, bets placed, win/loss records, bonus usage, session duration | Platform activity logging |
| Communications Data | Live chat transcripts, support email correspondence, feedback | Customer support interactions |
bmw5 does not intentionally collect sensitive personal information as defined under RA 10173 (such as health data, political affiliations, or sexual orientation) unless specifically required by law or PAGCOR regulation.
bmw5 uses collected personal data for the following purposes:
Under RA 10173, bmw5 processes personal data on the following legal bases:
bmw5 does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients in the circumstances described:
All third-party service providers who process personal data on behalf of bmw5 are required to implement data protection measures consistent with RA 10173 and are contractually prohibited from using your data for any purpose other than the specified service.
Some of bmw5's service providers, particularly game software providers and cloud infrastructure partners, may process personal data outside the Philippines. Where such transfers occur, bmw5 ensures that appropriate safeguards are in place in accordance with NPC guidelines on cross-border data flows, including contractual data transfer agreements that impose data protection standards equivalent to those required under RA 10173.
bmw5 does not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate protective measures as required by Philippine law.
bmw5 retains personal data for the period necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law and PAGCOR regulation:
Following the expiry of the applicable retention period, bmw5 will securely delete or anonymize your personal data unless further retention is required by applicable law.
bmw5 uses cookies and similar tracking technologies on the Platform for the following purposes:
You may control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the bmw5 Platform.
Under RA 10173, you have the following rights with respect to your personal data held by bmw5:
To exercise any of your data subject rights, please contact our Data Protection Officer at [email protected]. bmw5 will respond to verified requests within fifteen (15) business days.
The bmw5 Platform is strictly intended for persons aged 21+ only, in compliance with PAGCOR regulations. bmw5 does not knowingly collect personal data from persons under 21 years of age. If bmw5 discovers that personal data has been collected from an individual under 21, we will immediately close the Account and delete all associated personal data. If you believe an underage person has registered on bmw5, please contact our support team immediately.
bmw5 implements industry-standard technical and organizational security measures to protect your personal data, including:
While bmw5 takes all reasonable measures to protect your data, no digital platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, bmw5 will notify you and the National Privacy Commission in accordance with RA 10173 breach notification requirements.
The bmw5 Platform does not contain links to third-party websites. However, bmw5 integrates third-party game software and payment services whose own privacy practices are governed by their respective privacy policies. bmw5 is not responsible for the data practices of third-party game providers or payment processors beyond its contractual data protection obligations with those providers.
bmw5 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or PAGCOR regulatory requirements. Material changes will be communicated to registered Players via email or in-Platform notification with reasonable advance notice.
The most current version of this Policy will always be available at https://bmw5.one/privacy-policy. Your continued use of the bmw5 Platform following the effective date of any amendment constitutes acceptance of the updated Policy.
For all privacy-related enquiries, data subject requests, or complaints regarding bmw5's data processing practices, please contact our Data Protection Officer:
If you are not satisfied with bmw5's response to your privacy concern, you have the right to escalate the matter to the National Privacy Commission (NPC) of the Philippines, the data protection supervisory authority responsible for enforcing RA 10173.
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